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Global Info Edge Support
Customer Support Desk
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“Already a client? This is the fastest way to reach us. Save this card once — then call, WhatsApp or raise a ticket the moment something needs attention.”
Something broken right now?
WhatsApp is fastest for anything urgent — send your business name and what's happening, and we'll pick it up. For anything with detail, raise a ticket so nothing gets lost.
+91 91559 93311How fast we respondMon — Fri · 9:00 AM – 7:00 PM IST
Urgent — site down
Prioritised immediately during business hours. Mark the ticket Urgent.
High priority
Same business day — anything blocking your leads or sales.
Normal & low
In order, typically within 1–2 business days.
Outside business hours, WhatsApp still reaches us — we pick it up first thing.
Before you contact usFive things that get you a faster fix
- Your business / account name
- The page or campaign affected (a link helps most)
- What you expected, and what happened instead
- A screenshot or screen recording if you can
- How urgent it is for your business
What we supportEverything we manage for you
Best for anything with detail — it captures the category and priority so nothing slips.
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