Global Info Edge
← All open roles
💼 Account Management & Strategy

Account Manager / Client Success Manager

2+ yearsFull-time New Delhi / Remote25,000–45,000 / month

Own the client relationship end to end — translate marketing work into business language, manage expectations before they become problems, and keep good clients for years rather than months.

Posted 26 September 2026 · open on an ongoing basis

Apply for this role

This is an evergreen position. We're always looking for strong people to join our pipeline for upcoming client expansions — if your profile matches, we'll reach out for an introductory call and keep you in mind for our next hiring wave.

What you'll do

  • Own a portfolio of client accounts as their single point of contact
  • Translate campaign performance into business outcomes the client actually cares about
  • Run reporting calls and QBRs — set expectations early, never surprise a client
  • Spot churn risk before it surfaces, and act on it
  • Brief the delivery team clearly, so work lands right the first time
  • Find the growth inside existing accounts — upsells that genuinely help

What we're looking for

  • 2+ years in client-facing account management, ideally at an agency
  • Fluent in both marketing and business — you can read a P&L and an ads dashboard
  • Calm under pressure; you handle an unhappy client without escalating it
  • Excellent written and spoken English and Hindi
  • Organised enough to run several accounts without dropping threads

Nice to have

  • Experience with Google Ads / Meta Ads reporting
  • CRM discipline (we run our own)
Apply

Apply for Account Manager

Show us real work. A link to something you shipped tells us more than a CV ever will.

Apply to join the team

Tell us the role and show us real work — links beat long CVs. We reply to everyone with relevant work.

A few quick questions — all optional

Answer what you like. It helps us skip the obvious questions on the first call, and it moves a thoughtful application up the pile.

A number here saves us both a call. Negotiable for the right person.

We reply within a few business days.

Other account management & strategy roles