Global Info Edge
Annual Maintenance Contract

Keep your whole digital engine running — all year.

One yearly plan that keeps your website, tracking, AI tools and marketing secure, fast and up to date — so nothing breaks silently and you never scramble for a fix. Built for both our existing clients and businesses inheriting a site or setup that needs a reliable hand.

Get an AMC quote

Already a Global Info Edge client? Your AMC comes at preferred pricing and starts the moment your project goes live — the same senior team that built it keeps it running.

What your AMC covers

One plan for your whole digital engine.

Website & tech maintenance

  • Security scans — regular malware checks & vulnerability fixes
  • Software updates — CMS core, theme & plugin updates
  • Bug fixing — broken links, errors and layout issues
  • Backups — daily or weekly, stored safely offsite
  • Uptime monitoring — 24/7 checks so your site stays online

AI & tracking systems

  • AI model checks — performance reviews & prompt updates
  • API maintenance — fixing broken app-to-app connections
  • Tracking audits — GA4, Google Tag Manager, Meta Pixel & tags
  • Conversion-API upkeep — server-side tracking that keeps firing
  • Data clean-up — removing bad data & testing event triggers

Digital marketing & content

  • Campaign checks — monitoring active Google & Meta ads
  • SEO upkeep — fixing broken links & refreshing meta tags
  • Content tweaks — small text, banner or price updates
  • Monthly reports — traffic, leads and conversion summaries

Support & SLAs

  • A set number of support hours every month
  • Guaranteed response times for urgent problems
  • One senior team that already knows your setup
  • Predictable, budgeted cost instead of surprise repair bills
AMC plans

Three tiers. Pick your level of care.

Essential Care

Security, stability and peace of mind.

Small-business & starter websites

₹8,999/month

₹1,07,990 billed yearly · save 10%

  • 5 hours / month
  • SLA: Next business day

Website maintenance

  • Weekly CMS core, plugin & theme updates
  • Broken-link, layout and typo fixes
  • Uptime monitoring (24/7)

Security & backups

  • Daily cloud backups
  • Weekly malware & vulnerability scans
  • SSL & basic hardening checks

Tracking & reporting

  • Google Analytics connection checks
  • Quarterly server-health & site-speed report
Get Essential Care
Most popular

Growth & Performance

Active marketing, tracking & optimization.

Growing e-commerce & marketing-led brands

₹22,499/month

₹2,69,990 billed yearly · save 10%

  • 15 hours / month
  • SLA: Within 4 hours

Everything in Essential, plus

  • Priority support & faster SLAs

Web development

  • Small layout changes & landing-page tweaks
  • Checkout / lead-form optimization
  • Monthly database clean-up & image compression

Marketing & content support

  • Blog uploads, ad-graphic swaps & meta-tag refreshes
  • Active Google & Meta campaign monitoring
  • Broken-link & on-page SEO fixes

Advanced tracking

  • Meta Pixel, GTM & server-side tracking upkeep
  • Conversion-event validation

Reporting

  • Monthly marketing-ROI, traffic & technical-health dashboard
Get Growth & Performance
White-glove

Enterprise Automation

Continuous AI, data & infrastructure care.

Custom AI, SaaS & tracking-heavy systems

₹53,999/month

₹6,47,990 billed yearly · save 10%

  • 40 hours / month
  • SLA: Within 1 hour (24/7 for criticals)

Everything in Growth, plus

  • Dedicated staging environment
  • Priority development queue

AI automation support

  • Monitoring LLM/API usage & costs
  • Prompt fine-tuning & fixing broken AI workflows
  • AI accuracy metrics

Tracking & data systems

  • Auditing data pipelines
  • Fixing conversion-API drops
  • Maintaining CRM & third-party integrations

Infrastructure & maintenance

  • Server migrations & SSL renewals
  • Third-party software updates
  • Code refactoring & custom features (within hours)

Reporting & strategy

  • Bi-weekly deep-dive strategy calls
  • Data-analytics audits
Get Enterprise Automation

Prices indicative · GST extra · ad budgets paid directly to platforms, never marked up.

Compare

Plans at a glance.

FeatureEssential CareGrowth & PerformanceEnterprise Automation
Best forSmall-business & starter websitesGrowing e-commerce & marketing-led brandsCustom AI, SaaS & tracking-heavy systems
Tech supportCore updates, backups & bug fixesOptimization, server care & small buildsInfrastructure, database & priority dev
Marketing & SEOQuarterly SEO & speed health checkMonthly SEO, content & campaign checksBi-weekly campaign & technical SEO
AI & trackingStandard GA4 / uptime checksPixel, GTM & custom event trackingAI model tuning & API maintenance
Included hours5 hours / month15 hours / month40 hours / month
SLA responseNext business dayWithin 4 hoursWithin 1 hour (24/7 for criticals)
The fine print

Straightforward contract terms.

Out of scope

Major redesigns, new brand identity, or building entirely new software modules aren't included — we quote those separately, at a preferred rate for AMC clients.

Support hours

Each plan includes a set number of support hours per month. Unused hours don't roll over, so scheduling stays predictable; extra hours are billed at a discounted AMC rate.

Response SLAs

Urgent issues get a guaranteed first response within the plan's SLA window; criticals on Enterprise are handled 24/7.

Payment terms

Billed monthly or annually in advance. Pay for the year upfront and save ~10% versus monthly. Ad spend is paid directly to Google/Meta and is never marked up.

Contract & exit

Annual term with a 3-month minimum commitment, then cancellable with 30 days' notice. You own every account, asset and password — always.

FAQ

AMC questions, answered.

What is an Annual Maintenance Contract (AMC)?

An AMC is a yearly plan that covers ongoing care of your digital tools — website and tech maintenance, security and backups, AI and tracking upkeep, and light marketing and content support — for a fixed, predictable monthly or annual fee, instead of paying for fixes one crisis at a time.

Do I need an AMC if my website already works?

That's exactly when problems build up silently — outdated plugins, expiring SSLs, broken tracking, slow pages and security holes. An AMC keeps everything patched, monitored and fast so small issues are fixed before they cost you leads or downtime.

Which plan is right for me?

Essential Care suits standard small-business sites that need security and stability. Growth & Performance fits e-commerce and marketing-led brands that need active optimization and tracking. Enterprise Automation is for custom AI, SaaS and tracking-heavy systems that need continuous engineering and fast SLAs.

Do unused support hours roll over?

No — unused hours don't carry to the next month, which keeps our scheduling (and your price) predictable. If you need more in a given month, extra hours are billed at a discounted AMC rate.

Can I get an AMC if you didn't build my site?

Yes. We onboard sites and setups we didn't build with a short technical audit first, then bring them onto the plan. Existing GIE clients get preferred AMC pricing.

Is the ad budget included in the AMC?

No — AMC covers the management and upkeep of your campaigns and systems. Ad spend is paid directly to Google or Meta and is never marked up.

Grow your digital business online.

Tell us about your business and we'll send a free, no-obligation proposal within 24 hours.

Get my free proposal